From Order to Delivery: Our Transparent Workflow at WITMOLD
At WITMOLD, we are committed to providing a seamless experience from the moment you place an order to after-sales support. Our structured workflow ensures efficiency, quality, and clear communication at every stage, keeping you informed throughout the process. Here’s how we manage your project:
1. Project Preparations
Every successful project starts with careful planning. In this initial phase, we conduct:
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Pre-deformation Analysis (DFM/MF): Our engineers evaluate your design to ensure manufacturability and identify potential issues before production begins.
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Project Start: Clear objectives and timelines are set to guarantee a smooth project flow.
This preparation phase sets the foundation for a high-quality mold and production process.
2. Project Control
Once preparations are complete, we move into the core project control phase, which includes several key steps:
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Mold Design: Our design team reviews your purchase order, confirms schedules, and produces precise 2D/3D mold designs.
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Manufacture: We execute the mold machining plan, provide weekly progress reports, and maintain rigorous quality control during manufacturing.
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First Trial: Mold trials and sample deliveries are conducted, followed by detailed trail reports and dimension inspection reports. A T1 review meeting ensures your feedback is incorporated.
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Engineering Change / Small-batch Production: We handle mold inspections, improvements, and T2 schedule arrangements, along with part approval sheets to ensure everything meets your standards.
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Mold Delivery / Mass Production: The final phase of production includes final inspection, spare parts preparation, and delivery of the mold manual. Our quality assurance team oversees IQC, IPQC, FQC, and OQC to maintain consistent product quality.
This stage guarantees that every detail is meticulously managed, providing reliability and transparency throughout the production process.
3. After-sales Support
Our commitment doesn’t end at delivery. WITMOLD ensures lasting satisfaction through:
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Problem-solving Meetings: We work closely with you to address any concerns or improvements.
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Customer Plant Visits: Our team can visit your facility to support installation, troubleshoot issues, and ensure smooth operation.
At WITMOLD, our structured workflow—from design to after-sales—reflects our dedication to quality, efficiency, and customer satisfaction. By keeping you informed at every step, we ensure your project progresses smoothly and meets the highest standards.
